Welcome to our Referral Resources database

We hope this list will help you find the resources* you need!

* The organizations on this list are provided as a convenience only, and are NOT sponsored or endorsed by Faith Community UMC.

Help us improve the database! - If you know of a non-profit local organization that would be a good addition to this resource, please let us know! You can email the relevant information to .

Women, Infants & Children (WIC)

WIC provides nutrition education, breastfeeding education and support; supplemental, highly nutritious foods such as cereal, eggs, milk, whole grain foods, fruits and vegetables, and iron-fortified infant formula; and referral to prenatal and pediatric health care and other maternal and child health and human service programs.  To apply for WIC benefits, call 1-844-601-6881 or 1-800-755-GROW, or text wic + your zip code to 1-844-601-6881 (example wic45040).

Supplemental Nutrition Assistance Program (SNAP)

SNAP helps eligible Ohioans stretch their food budgets and buy healthy food. Food assistance benefits are distributed electronically through the Ohio Direction Card, which is similar to a debit card. You can check eligibility, apply for, and manage food assistance benefits at the Ohio Benefits portal or call 513-881-9024  

Shared Harvest

Food Pantries -- For a current list of food pantries in our area, please check the Shared Harvest website https://www.sharedharvest.org/find-a-pantry-near-you

Pantry locations are also posted in our church food pantry

Senior Food Box or CSFP (Commodity Supplemental Food Program) provides a monthly box of 40 pounds of nutritious supplemental food for persons over age 60 who reside in Butler, Warren, Preble, Darke and Miami counties and whose income is at or below 130% of the federal poverty line.  Contact Erika Godomski at 440-960-2265 or email  for more information about how to get on the waiting list for services.

Reach Out Lakota

Reach Out Lakota (Food and Clothing) is located at 6561 Station Road in West Chester and serves families living in West Chester & Liberty Townships  (Mondays 5pm-7pm, Wednesdays 10am-Noon or Fridays 10am-Noon). Must provide proof of address.  For more information, contact or consult website at https://reachoutlakota.org/

Community Meals

A list of community meal locations can be found in our church food pantry.

Butler Metro Housing Authority

Butler Metro Housing Authority provides Section 8 Housing.  Check the website at https://www.butlermetro.org/residents/public-housing/public-housing-application to determine if the application window is open and for more information.

Family Promise

In partnership with local congregations, Family Promise offers safe temporary housing. Host congregations rotate, so each week, families will stay in a new room at a different location. All of our overnight locations are climate controlled, and amenities are provided. Hot meals are served each night, and guests are responsible for preparing their own breakfast and lunch (with provided supplies). 

Butler County Family Promise: email or call 513-444-2033

Warren County Family Promise:  Contact Linda Rabolt by email at or by phone (513-934-5250) for intake information.

YWCA ~ Goodman Place

Goodman Place (for Butler Co residents) provides supportive housing and services for people with a certified mental health diagnosis. 45 efficiency apartments are located in the YWCA Hamilton building at 1570 Grand Boulevard in Hamilton, Ohio and within walking distance of the bus stop, stores, employment, medical services, and many social service organizations.  For more information, call 513-856-9800 or visit the website,


Cincinnati Scholar’s House provides safe and affordable housing to single parent college students, along with on-site childcare and the supportive services needed to succeed. Cincinnati Scholar House Parents are connected with economic supports including a work-study program, financial aid, mentoring, and other workshops that will assist them in their roles as students, heads of household, and future employees.  Cincinnati Scholar House is a collaboration of 3 organizations: hercincinnati, Christ Church Cathedral and ModelGroup.  

HerCincinnati’s website -  https://hercincinnati.org/pages/cincinnati-scholar-house-2

 On-line application -  https://docs.google.com/forms/d/e/1FAIpQLSem4y5nlkHycaS1Mf15iwBM-wHO8xTu0MWnvO3tZEtd5lhGww/viewform

Supports to Encourage Low-Income Families (SELF)

Supports to Encourage Low-Income Families (SELF) with emergency rent, utility assistance, and home winterization.  Consult website for what is currently being offered: www.selfhelps.org  or email at or call 513-868-9300.  Applications for rent/utility assistance can be submitted on-line at https://development.ohio.gov/individual/energy-assistance/home-relief-grant  Waitlist times depend upon the risk of eviction/disconnection per applicant, as well as the length of the waitlist. SELF office locations are in Hamilton (415 S. Monument Avenue) and Middletown (930 9th Avenue).

To apply for weatherization services or to obtain additional information, please contact 513-868-9300 and select option 2, or email or fill out the on-line application at https://selfhelps.org/weatherization/ 


SHALOM offers temporary housing, nourishment, and nighttime lodging to the homeless of Middletown.   Each week on a rotating basis, a church in the network provides meals and shelter within their own church facilities.  For more information or to apply to the program, visit the website at http://www.shalomhomeless.com/  Or call 513-423-7821.

Warren Metropolitan Housing Authority

Warren Metropolitan Housing Authority serves the community’s housing needs through two programs. The Housing Choice Voucher Program provides housing assistance for low-income families in the private rental market. WMHA also owns and manages 208 public housing units.  Consult their website at https://warrenmha.org/residents-applicants to determine if the application window is open for either program.  You can also email the office at or call (513) 695-3380.


Abuse and Rape Crisis Shelter

Abuse and Rape Crisis Shelter of Warren County (Domestic Violence Shelter)
27 N. East Street, Lebanon OH 45036.  Telephone:  888-860-4084

YWCA Dove House Shelter

The YWCA Dove House Shelter (Butler County) provides survivors of domestic violence (and their children) with emergency shelter   24 Hr. Crisis Line:  1-800-618-6523    www.ywcahamilton.com

Haven House

Haven House (550 High St, Hamilton, OH 45011) accepts homeless families (single mothers, single fathers, married couples with children) The facility is a renovated apartment building consisting of twelve separate housing units or apartments, each unit potentially having semi-private sleeping accommodations for at least four persons. Each housing unit has its own bathroom/toilet. All twelve housing units share one dining room/kitchen. All family members remain together in one living unit. For information, call (513) 863-8866 or email  

Hope House

Hope House maintains two facilities. Hope House Center for Women and Children (1300 Girard Ave., Middletown, OH 513-217-5056) provides temporary shelter for up to 40 women and children.  Hope House Center for Men (1001 Grove St., Middletown OH 513-424-4673) can also house up to 40 individuals.  For more information, utilize the on-line form at https://hhmission.org/contact-us/ 

Serve City Overnight Shelter

Serve City Overnight Shelter (Hamilton, OH) is an adults-only emergency overnight shelter serving the Butler County community. For more information, contact Shelter Manager Amber Smith at   or call 513-737-8900 option 1. 

Warren County Emergency Shelter

Warren County Emergency Shelter, “Bernie’s Place”, is located at 204 Mary Ellen Street, S. Lebanon OH 45065.  For more information, call 513-494-2307.

4C for Children

4C for Children offers free childcare referrals both online and in person. In SW Ohio call 513-758-1330. See their website for parenting workshops and additional information https://www.4cforchildren.org/ 

Big Brothers Big Sisters

Big Brothers Big Sisters matches adult mentors to children (ages 6-14).  To enroll a child, utilize the on-line form at https://bbbsa.my.site.com/bbbsforms/s/?type=little

  • Butler Co Residents -  Call 513-867-1227, or email at .
  • Greater Cincinnati Residents - Call 513-421-4120 or utilize on-line form at www.bigsforkids.org/contact.html

Court Appointed Special Advocates

Court Appointed Special Advocates (CASA – Warren Co) are trained to advocate for and assist children or youth who are navigating the court system.  For more information about the Warren County CASA program, please contact Melissa Perduk at (513) 695-1356 or or visit the website at: https://www.co.warren.oh.us/probate_juvenile/GenInfo/press.aspx 

Catholic Charities' Family Development Services

Catholic Charities’ Family Development Services offers parent education and classes to assist parents in knowledge of child development, appropriate discipline skills, behavioral and mental health issues in children and teens, and strategies for positive connections with children and teens.  Contact https://www.ccswoh.org/contact-us/ or call 513-863-6129 or see website for contact numbers related to specific programs at ccswoh.org

Center for Family Solutions

Center for Family Solutions (Butler Co residents) offers counseling and support services to those dealing with sexual abuse and/or domestic violence.  Visit their website http://www.centerforfamilysolutions.org or call 513-887-4303 for more information.

Office of Child Support Enforcement

Office of Child Support Enforcement helps connect families with local child support programs that locate parents, establish paternity, and set child support orders. Whether you’re a mom, dad, or grandparent, learn how child support can be a reliable source of income for your children.  https://www.acf.hhs.gov/css/parents

Kinship Care

Kinship Care supports adults who have full-time responsibility of caring for a child who is a relative or close family friend (not biological child). See website for further information: fosterandadopt.jfs.ohio.gov/kinship-care/resources-for-kinship-caregivers/what-is-kinship-care or contact Butler County Job and Family Services in Hamilton by calling (513) 887-4000 or (800) 582-4267 or in Middletown at (513) 425-8653

Medicare and CHIP Renewal

Medicare and CHIP Renewal - Families who use Medicaid or CHIP should prepare to renew coverage before they receive their renewal letter. Renewal is not automatic.


PARACHUTE's mission is to speak for the best interests of abused and neglected children in court by providing volunteer advocates for children navigating the court system. 


Pause supports Butler County families who have children (ages 0-24) with developmental disabilities, mental/behavioral health challenges (including complex trauma), chronic medical conditions, children with IEPs/504s and those in foster or kinship care. For more information see their website http://www.butlerfcfc.org/page/pause-home  or call 513-887-3710


PFLAG Cincinnati (Parents and Friends of Lesbians and Gays) is a non-profit organization of volunteers who offer support for lesbian, gay, bisexual, transgender, and intersex individuals, families and friends in a safe and caring environment.   Website: https://pflag.org/

Su Casa Hispanic Center

Su Casa Hispanic Center, a program of Catholic Charities Southwestern Ohio, is the primary provider of social, case management, family reunification, educational, and health promotion services to the Hispanic/Latino community in Greater Cincinnati. Services offered include employment assistance, English for Speakers of Other Language classes, immigration Legal services, mental health services, health services, and refugee resettlement services.  See the website to request services or for further information at www.ccswoh.org/get-help/  or call Su Casa Hispanic Center at 513-761-1588

YWCA Dove House Shelter

The YWCA Dove House Shelter (Butler County) provides survivors of domestic violence (and their children) with emergency shelter, a 24-hour crisis hotline, court advocacy, support groups, child advocacy and community awareness and education.   24 HOUR CRISIS LINE: 1-800-618-6523    www.ywcahamilton.com

Pathways to Hope

Pathways to Hope offers free and confidential pregnancy services and support (pregnancy tests, ultrasounds, abortion information, parenting education).   Provides assistance with formula and diapers.  202 S. Monument Ave., Hamilton, OH 45011 Telephone: 513-895-2229   Check website for hours:  pathwaytohopepcc.org

Women's Care Center

Women’s Care Center (Oxford, OH) provides pregnancy services and support (pregnancy tests, ultrasound referrals, abortion information, post-abortion counseling, pregnancy support).   24/7 Phone: 513-299-3487  www.oxfordwomenscarecenter.com  

Women's Center of Ohio

Women’s Center of Ohio’s Lebanon office is located at 736 Columbus Ave and provides pregnancy verification and services to Warren County residents.  For more information view the website at https://889.3f7.myftpupload.com/

Women Helping Women

Women Helping Women (WHW) provides evidence-based prevention and expert crisis intervention and support services for survivors of dating violence, sexual violence, domestic violence and stalking in Hamilton and Butler, Ohio Counties (including sexual violence crisis services to Brown and Adams Counties).   24/7 Hotline:   513-381-5610, Toll Free: 1-877-889-5610, TTY: 513-977-5545 www.womenhelpingwomen.org

Chrysalis Diaper Program

Chrysalis Diaper Program provides Butler Co families up to 50 diapers per month per child.  Recipients must register first by visiting the website www.chrysaliscda.org/diaper-application For more information, call 513-737-7223

Sweet Cheeks Diaper Bank

Sweet Cheeks Diaper Bank provides diapers to partner organizations which then distribute them to families they serve. SCDB does not distribute diapers directly to families. 1400 State Ave, Cincinnati, OH 45204, 513-402-1450,  sweetcheeksdiaperbank.org/contact/

CBI Parent Resource Center

CBI (Community Building Institute) Parent Resource Center (Middletown residents) offers FREE diapers, wipes, and formula to Middletown residents who are WIC eligible or meet 200% of the federal poverty guidelines. Located at 800 Lafayette Ave., Middletown OH. Call 513-425-7866 or email for hours, etc.  See website for more information: https://cbimiddletown.org/parent-resource-center

Every Child Succeeds

Every Child Succeeds provides support in families’ homes for expectant parents, newborns, infants and toddlers. Serves residents in Butler, Clermont and Hamilton Counties in Ohio with goal of optimizing each child’s development. To enroll in the program, visit their website at www.everychildsucceeds.org/make-a-referral or call 513-636-2830  Enrollment can take place from time of pregnancy confirmation up until baby is 12 weeks old. Services continue through 2 years old.    

Help Me Grow

Help Me Grow (HMG) is a program for Ohio's expectant parents, newborns, infants and toddlers (up to 3 years old) that provides health and developmental services, so children start school healthy and ready to learn. HMG has offices in each area county, but all intake is done through the state site. A referral form can be completed on the Ohio Department of Health website, https://odhgateway.odh.ohio.gov/ochids/public/refer.   Toll free referral line: 800-755-4769.

Moms & Babies First

Moms & Babies First (Originally High Hopes) serves Butler County’s African American community providing education on prenatal and postpartum care. Call 513-887-5249 for more information or see their website at  https://health.bcohio.gov/our_services/moms_and_babies_first.php

 Pathways to Hope

Pathways to Hope offers free and confidential pregnancy services and support (pregnancy tests, ultrasounds, abortion information, parenting education). Provides assistance with formula and diapers.  Located at 202 S. Monument Ave., Hamilton, OH 45011. For more information and hours of operation, consult website        https://pathwaytohopepcc.org or call 513-895-2229.

Butler County Early Childhood Programs

Butler County Early Childhood Programs offers support services to families (pregnancy support, developmental screening, Head Start program, childcare, parenting education). Call Butler County Central Coordination to discuss program options at (513) 785-6850 or (513) 434-3322. Submit a referral any time before your child turns three years old by visiting www.ohioearlyintervention.org.


Boys and Girls Club of West Chester

The mission of the West Chester Boys and Girls Club is to enable all young people, especially those who need us most, to reach their full potential as productive, caring and responsible citizens. They strive to provide a world-class club experience that assures success is within reach of every young person who enters their doors, with all members on track to graduate from high school with a plan for the future, demonstrating good character and leadership, and living a healthy lifestyle. For more information, visit https://bgcwcl.org/ 

Location and Phone Number:

8749 Cincinnati-Dayton Road
West Chester, OH 45069

Edge Teen Center

EDGE is a safe place just for 9th - 12th grade teens to go after school, get a snack (small fee) and receive homework help. There is no fee for attending but teens are asked to give 5 hours of student service during the year.  Visit their website for more information visit edgeteencenter.com

  • Edge@East is located across from LEHS Main Campus Hours: 2:30pm-6:00 pm
  • Edge@West located across from LWHS Main Campus Hours: 2:30pm-5:00 pm

The Comet Cupboard

The Comet Cupboard (administered by Girl Scout Troop 44405) is an in-school food pantry service that aids food insecure students at Mason Intermediate and Mason Elementary Schools. In addition to supplying nonperishable food, the Troop also provides hygiene product packs, Mason spirit wear, winter coats and many other helpful items. 

Elderly Services Program (ESP)

Elderly Services Program (ESP) is available to residents of Butler, Clinton, Hamilton and Warren Counties. Provides in-home services for seniors to assist them in living independently in their own homes. The Elderly Services Program is administered by Ohio’s Council on Aging (COA), the Area Agency on Aging for Southwestern Ohio, and is funded through county tax property levies.

  • Hamilton Co: 513-721-1025  or 800-252-0155,option 2.
  • Clinton Co: 937-584-7200 or 800-252-0155.
  • Butler Co: Screening and eligibility provided by Life Span – Community First Solutions 513-868-9281
  • Warren Co: Screening and eligibility provided by Warren County Community Services 513-695-2271. Clermont County administers a similar program. For information, contact Clermont Senior Services at 513-724-1255


LifeSpan serves the residents of southwest Ohio offering Elderly Services Program, Coaching & Financial Wellness, School Based Support Services, Guardianship, and Representative Payee.  To receive more information, utilize the on-line form at https://www.community-first.org/contact or call 513-785-4060


Pets In Need

Pets In Need serves pet families with a total annual income that is 200% or less of the federal poverty level. As Cincinnati’s only permanent resource for veterinary care for low-income pet families, Pets in Need serves families from the entire OH/KY/IN tristate area. Services include non-emergency services such as:

  • Primary care: basic wellness/preventative services, treatment of chronic conditions such as diabetes or renal failure; monthly flea and heartworm prevention
  • Surgical services, including mass removals, enucleations, and routine spay/neuter
  • Dental services, including routine prophylaxis, digital x-rays, and extractions
  • Heartworm treatment
  • Compassionate end-of-life care and humane euthanasia

Apply for help on-line at https://pincincinnati.org/get-help After enrolling your pet is eligible to receive services.  A list of prices and services can also be found on the website. Pets must be spayed or neutered within 60 days following your first visit.

Elsa's Cupboard

Elsa's Cupboard provides assistance (food, cat litter, etc.) to Butler County families with dogs and cats. Elsa’s Cupboard operates during regular Choice Food Pantry hours (Tuesday, Thursday & Saturday: 10-3 pm) while supplies are available. 622 East Ave, Hamilton, OH 45011, 513-737-8900.  Email inquires to   Website: https://www.serve-city.org/food-pantry

Ohio Means Jobs - Job Search Skills

Job Search Skills website provides video lessons on resume writing, networking, etc. Visit website for more information and click on “visit interview practice center” button:  ohiomeansjobs.ohio.gov/job-seekers/practice-your-skills/job-search-skills

Ohio Means Jobs - Job Center

Job Center provides access to the internet, computers, printers, technology training, and more. 

  • Butler Co: 4631 Dixie Highway, Fairfield, OH 45014 Phone: (513) 785-6500 
  • Warren Co: 300 E. Silver St., Lebanon, OH 45036 Phone: (513) 695-1130

Other counties: visit the website at https://ohiomeansjobs.ohio.gov/job-seekers/find-a-job/local-help 

Job Search Focus Group of Cincinnati

Job Search Focus Group of Cincinnati is an all-volunteer outreach for professionals in career transition. Meetings are held at Hyde Park Community United Methodist Church, 1345 Grace Ave, Cincinnati, OH 45208. Visit jsfg.com/meetings for the calendar of events and for more information.

SELF (Supports to Encourage Low-Income Families)

SELF - Build-Up Academy

SELF Build-Up Academy is a free construction skills and job training program offered to income-eligible Butler County adults and teens. The class meets Mondays through Thursdays for 2.5 hours per day, for two consecutive weeks (8 days total). For more information, email  Maria Lowry at , call 513-664-0174 or go to the website selfhelps.org/build-academy/

SELF Getting Ahead

Getting Ahead assists Butler Co residents to evaluate their lives and develop a plan for personal money management and self-sufficiency. Getting Ahead sessions meet once a week for 18 weeks. Meals, childcare and gift cards incentives are available. If you are interested in this program, contact Ashley Davidson at 513-341-6396 or to enroll, or visit the website www.selfhelps.org/gettingahead/

SELF Jobs Now!

JOBS NOW! is a 4-day employment workshop for Butler Co residents taught by business professionals. Participants will complete a resume, practice mock interview skills, receive one-on-one job coaching, and participate in a job search. To learn more or enroll, email , contact Brittany at 513-525-3852 or visit the website at selfhelps.org/jobs-now/  Transportation incentives are provided for participation.   


CEIF Foundation Vision Clinic

CEIF Foundation Vision Clinic, operated by The Cincinnati Eye Institute Foundation, provides free eye exams to neighbors without insurance. Eligible patients may receive a prescription and a voucher for a free pair of glasses.  At this time, the clinic’s services are accessible by appointment only. Appointments are available two Thursdays per month, from 9am – 12pm, at the Neyer Outreach Center, located at 1146 Bank Street. To schedule an appointment, please call 513-207-6140.

Centerpoint Health

Centerpoint Health (also known as Talbert House Health Center) provides accessible primary care, dental care, OB/GYN, and behavioral health services on a sliding fee scale to those in the Franklin, Middletown, and Norwood communities who are uninsured and underserved. Consult the website for more information or to make an appointment at www.centerpointhealth.org/patient-info/  Or call 513-318-1188.

Community First Pharmacy

Community First Pharmacy, 1026 Main St, Hamilton, 513-645-5447 offers Butler Co residents reduced costs on prescriptions. For more information visit their website at www.community-first.org/pharmacy


 FamilyWize offers prescription discounts, drug coupons and a prescription discount card. Prescription discounts are pre-activated, ready-to-use and free. For more information on prescription coupons and participating pharmacies, please call customer service toll-free at 1-844-234-3057. 

Free Rx Saver

Free Rx Saver is a discount prescription card which can save up to 65% on prescription drugs.  Present the card at participating pharmacies. To print card, go to https://www.freerxsaver.com/ 

Oxford College Corner Clinic

Oxford Free Clinic offers primary medical care services to uninsured, underinsured and unemployed individuals and families. Appointments can be scheduled by calling 513-524-5426. 1st and 3rd Wednesdays are for general healthcare appointments, 2nd Wednesdays are for OBGYN appointments. 

Website: https://oxfordfreeclinic.org/healthcare-services/

Medicare and CHIP Renewal

Families who use Medicaid or CHIP should prepare to renew coverage before they receive their renewal letter. Renewal is not automatic in 2023.

https://www.medicaid.gov/resources-for-states/downloads/unwinding-comms-toolkit.pdf   (English)
https://www.medicaid.gov/resources-for-states/downloads/unwinding-comms-toolkit-esp.pdf   (Spanish)

St. Vincent de Paul

St. Vincent de Paul operates its Charitable Pharmacy at the Don & Phyllis Neyer Outreach Center (1146 Bank Street) and the Western Hills Thrift Store (3015 Glenhills Way). To be eligible for services: must live in Hamilton, Warren, Butler or Clermont County; household income is less than 300 percent of the Federal Poverty Level or your paid living expenses must equal or exceed income; have no insurance or insurance with unaffordable copays; complete an in-person certification process. Patients certify for the pharmacy program by appointment or physician referral. To make an appointment, please call 513-562-8841, ext 223. For more information, consult website at www.svdpcincinnati.org/pharmacy/charitable-pharmacy-eligibility

Smiles Change Lives

Smiles Change Lives is a national organization that helps families with the cost of braces. Approved patients are referred to a local provider for care. For more information or to apply for assistance, visit their website They work with local providers to https://smileschangelives.org/for-kids-and-parents/apply-for-braces/

Su Casa - Hispanic Center of Cincinnati

Su Casa 7162 Reading Rd hosts monthly health days.

Vacaciones Útiles (6-week virtual summer program for low-income Hispanic/Latino children entering Kindergarten through 3rd grade). Vacaciones Útiles es un campamento de verano para niñ@s donde nos enfocamos en mejorar las habilidades de lectura y preparar a los pequeños para el próximo año escolar.  El campamento sera de lunes a viernes por 6 semanas durante el verano.

If you are interested in learning more about the program visit https://www.ccstudents.org/youth-education/ or call SuCasa Hispanic Center at 513-761-1588

UC Health Dental Center

UC Health Dental Center (3231 Harvey, Ave.) provides a full scope of dental services for adult patients, from preventive services (exams, cleanings) and restorative services (fillings, dentures), to surgical services and specialty services (root canals, gum surgery, implants). Print and fill out or download and fill out the Financial Assistance Application. Spanish version available here.  Call Customer Service at (513) 585-6200 or (800) 277-0781 for advice regarding financial assistance.

UC Health Dental Hygiene Clinic

UC Dental Hygiene Clinic (9555 Plainfield Rd., Blue Ash) is open September – April, by appointment only. For more information about available services or to schedule an appointment, call 513-558-9589. Fees range from $15 (age 65+) to $20 (ages 3-15) to $30 (ages 16-64). Each year in early March, the clinic offers a one-day event with free exams and dental services.  For a listing of dental clinics that offer Medicaid eligible services, see the UC Dental website ucblueash.edu/about/community/clinic.html or view the map at app.mapline.com/map/map_11ec420a/Pz9wPz8UeD9rPxsUPz9pPz8UFD8UET81d1NxPzAURD9xaD8DPw 


988 National Suicide Prevention Lifeline

988 National Suicide Prevention Lifeline – Call or text 988. Available 24 hours, 7 days a week. Languages: English, Spanish. 

First, you’ll hear a message telling you that you’ve reached the 988 Suicide & Crisis Lifeline. Then, you will be connected to a skilled, trained professional at a crisis center closest to you. 

Alcoholics Anonymous

Alcoholics Anonymous is a fellowship of people who come together to solve their drinking problem. The program is free and membership is open to anyone who wants to do something about their drinking problem. Visit the website to find a meeting near you https://www.aa.org/findaa/northamerica?dist=4&lat=39.3600586&lng84.309939&geolocation_geocoder_address=Mason%2C+OH%2C+USA

 Problem drinking is an illness that affects all relationships and Al-Anon can help you learn how to cope with the challenges of a loved one’s drinking. Find an Al-Anon meeting by using their website tool at www.al-anon.org/al-anon-meetings/find-an-al-anon-meeting

Butler Co. Mental Health & Addiction Recovery Services Board

Butler Co residents can call or text 24/7 crisis line 1-844-427-4747 for resources and support dealing with all forms of substance abuse or addiction.

Catholic Charities

Catholic Charities provides mental health services to individuals, couples and families facing emotional or psychological issues arising from stress, addiction, relationship struggles, etc.  Evening appointments are available.  Spanish speaking counselors are available. Call 513-863-6129 to request an appointment. Medicaid accepted. Sliding fee scale for non-insured clients. No fees for military. Call 513-489-8898 or use the on-line referral form at www.ccswoh.org/mental-health-services/

Gamblers Anonymous

Gamblers Anonymous provides support and assistance for those who are concerned about their gambling habits or the habits of a loved one.   Call the Cincinnati Hotline at 855-222-5542 for more information or check the website to find an “Open” meeting near you www.gamblersanonymous.org/ga/locations

NAMI (National Alliance on Mental Illness

NAMI (National Alliance on Mental Illness) provides help to families, friends and individuals impacted by mental health disorders. NAMI offers a variety of resources including family support groups which are free peer-led support groups for any adult with a loved one who has experienced symptoms of a mental health condition. Butler County residents can contact the Fairfield, OH office at 513-860-8386 or email or utilize the on-line contact form at https://www.nami-bc.org/contact-us   

Other area counties can contact the Cincinnati office at 513-351-3500 or email  or utilize the on-line contact form at https://namiswoh.org/contact/

Narcotics Anonymous

Narcotics Anonymous has in person meetings and on-line support. Visit their website at www.na.org/meetingsearch for a meeting near you or virtual-na.org to find on-line support.

Ohio CareLine

Ohio CareLine provides 24/7 confidential support from behavioral health professionals as well as connection to local providers. Call the Ohio CareLine at 1-800-720-9616.

The Trevor Project

The Trevor Project offers services to LGBTQ youth that create safe, accepting and inclusive environments over the phone, online and through text.

Trevor Lifeline--The only national 24/7 crisis intervention and suicide prevention lifeline for LGBTQ young people under 25, available at 1-866-488-7386.
TrevorChat--A free, confidential, secure instant messaging service for LGBTQ youth that provides live help from trained volunteer counselors, open daily.
TrevorText--A free, confidential, secure service in which LGBTQ young people can text a trained Trevor counselor for support and crisis intervention, available daily by texting START to 678-678.

Butler County PRC Plan

Butler County Prevention, Retention and Contingency (PRC) Plan provides limited temporary assistance to families in need. Those receiving assistance from other public assistance programs (including SNAP) may be eligible for PRC service.

  • Address: 315 High Street (9th floor) in Hamilton
  • Phone: 513-887-5600
  • See website for more information

Family Resource Center

Family Resource Center is located in Oxford, Ohio and provides emergency assistance and other services for those in the Talawanda school district. 

  • Phone: 513-523-5859
  • Email:   ;
  • Email:  
  • See website for more information

Duke Energy

Duke Energy offers a Budget Billing service which allows you to manage your payment schedule in equal payments. Visit the Duke Energy website for more information. 

Ohio Home Energy Assistance Program (HEAP)

Ohio Dept. of Development's Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill. Ohioans with a household income at or below 175% of the federal poverty guidelines are eligible for the program.

Lebanon Food Pantry/Community Services

Lebanon Food Pantry/Community Services (Utilities assistance for residents of the Lebanon School District) Assistance requires notice of disconnection of utility.

  • Address: 190 New Street, Lebanon, OH 45036
  • Phone: 513-228-2555

 Ohio Department of Job and Family Services

Ohio Department of Job and Family Services - Ohio has two different ways to apply for cash, food and medical assistance:

  1. Apply online
  2. Fill out a "Request for Cash, Food and Medical Assistance" (JFS 7200) form and submit it to your county agency. You can get the form online or by visiting your county agency*.

*Note: Find the address and phone number of your county agency at jfs.ohio.gov/County 

Ohio Percentage of Income Payment Plan Plus (PIPP Plus)

PIPP Plus (Percentage of Income Payment Plan Plus) is an Ohio payment plan for income-eligible utility customers designed to help Ohioans manage their energy bills year-round. Payments are based on a percentage of household income and are consistent year-round. Ohioans with a household income at or below 175% of the federal poverty guidelines and have utility service from an electric or natural gas company regulated by the Public Utility Commission of Ohio are eligible for the program. 

St. Vincent DePaul

St. Vincent DePaul provides emergency financial and utility assistance. To apply, please look below for the area where you live. Normally, you must provide a disconnection notice to qualify.

Butler and Warren County
Apply online for emergency financial assistance.

Carlisle, Franklin and Springboro
Utility assistance for residents in Carlisle, Franklin and Springboro offered by  St. Mary’s Church/St. Vincent de Paul Society

  • Address: 115 South Main Street, Franklin OH 45005
  • Phone: 937-746-1355 (must provide disconnection notice)

Lebanon School District
Utility assistance for residents in Lebanon school district offered by St. Francis DeSales Church/St. Vincent DePaul Society

  • Address: 15 DeSales Ave., Lebanon
  • Phone: 513-932-2601 (must provide disconnection notice)

 Loveland and Mainville
Utility assistance for residents in Loveland and Manville offered by St. Margaret of York/St. Vincent de Paul Society

  • Address: 9483 Columbia Road, Loveland OH 45140
  • Phone: 513-683-7100 Ext. 270 (must provide disconnection notice)

Utility assistance for residents of Mason offered by St. Susanna Catholic Church/St. Vincent de Paul Society

  • Address: 616 Reading Road, Mason OH 45040
  • Phone: 513-398-3821 (must provide disconnection notice)

Salvation Army

Salvation Army provides emergency financial assistance to pay rent or electric bills, free food or clothes, gas vouchers as available, job training, Christmas toys, and school supplies. The Salvation Army administers the Share the Light program (formally Heatshare Fuel Fund) and is based upon need and households subject to disconnection in order to qualify. Eligible customers receive a one-time assistance payment. 

 Warren County Residents

  • Address: 1914 1st Ave, Middletown, OH 45042
  • Phone: 513-423-9452

Butler County Residents

  • Address: 235 Ludlow St, Hamilton 45012
  • Phone: 513-863-1445

Find a Salvation Army Office

  • Visit the Salvation Army website and enter your zip code to find the office nearest you

 SELF (Supports to Encourage Low-Income Families)

Supports to Encourage Low-Income Families (SELF) with emergency rent or utility assistance, auto repair, etc.  Waitlist times depend upon the risk of eviction/disconnection per applicant, as well as the length of the waitlist. 

  • SELF website
  • Applications for assistance can be submitted on-line
  • Email:  
  • Phone: 513-868-9300
  • Hamilton address: 415 S. Monument Avenue
  • Middletown address: 930 9th Avenue

Veterans Service Commission

The Veterans Service Commission provides financial assistance to eligible active duty personnel and their immediate family, veterans, spouses, dependent children, and surviving spouses on a need basis, which are temporary in nature.

  • Phone for Butler Co residents: 513-887-3600 or 513-425-8600 
  • Phone for Warren Co residents: 513-695-2717

Call the National Call Center for Homeless Veterans for help 24 hours a day, 7 days a week. You’ll talk privately with a trained VA counselor for free.

  • Phone: 877-424-3838

SafeLink Wireless

SafeLink Wireless® is a participating Lifeline service provider. Lifeline is a federally-sponsored program that provides a discount on communication services to eligible individuals and families. Eligibility is determined by income and/or participation in state or Federal support programs. Through Lifeline, SafeLink subscribers are eligible to receive a mobile phone and a monthly discount on their service. SafeLink benefits are limited to one line per household. SafeLink Wireless is a service of TracFone Wireless, Inc., a Verizon company. Begin the application process on-line at https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/personalInformation

Life Wireless

Qualifying individuals are eligible to receive one Lifeline discount per household. Life Wireless provides free phone service as well as free government phones by state, with qualifying enrollment through the Lifeline phone program. Eligible users can apply for free cell phones, and also get additional free data with approval from the Affordable Connectivity Program (ACP). Life Wireless provides access to reliable 5G (where available) 4G LTE coverage nationwide.  Apply at https://www.lifewireless.com/enroll/ More information is available at www.lifewireless.com

SELF Automotive Repair Assistance Program

The SELF Automotive Repair Assistance Program provides emergency personal vehicle repair to remove transportation barriers from employment success. The applicant must be the legal owner of the vehicle.  Applicants must be Butler County residents with a total household income at or below 200% of the Federal Poverty Level, vehicle MUST be used for employment purposes, the total cost to repair the vehicle cannot exceed $2,500. For more information or to apply for the program, got to website https://selfhelps.org/auto-repair/

Changing Gears

Changing Gears repairs are performed by a certified ASE Master Technician and cost about ½ of what a typical repair shop would charge (does not include body work or transmission replacement). For more information email or call 513-357-2004  Clients must first register with CityLink Center, 513-357-2000 or through their website: www.citylinkcenter.org 

Butler County Regional Transit Authority

Curb to Curb is offered by Butler Co Regional Transit Authority and is similar to an Uber/Lyft service. Trips can be booked up to 7 days in advance by calling 513-785-5237.  Review the website for more information and an explanation of fares www.butlercountyrta.com/bgo-curb-to-curb/fare-price-breakdown/

Warren County Transit

Warren County Transit provides low-cost public transportation for anyone in Warren County regardless of age or income. To schedule a ride, please call no less than 48 hours in advance: 1-888-297-0990.

Requests for the first two weeks of the month require a seven-day notice. Warren County Human Services provides transportation for medical appointments to qualifying persons who are eligible for Medicaid. To learn if you qualify for this program, call Human Services at 513-695-1450. Website: www.co.warren.oh.us/transit

Wheels Cincinnati

Wheels Cincinnati reconditions donated vehicles and gives them to qualified recipients. Recipients must be referred to Wheels through Crossroads and Whitewater Crossing Churches. For more information about Wheels Transportation, Inc, please e-mail , or visit the ministry’s church partners at www.crossroads.net/reachout/local/wheels/ or www.whitewatercrossing.org/wheels.